Page 17 - Haughton Hall Hotel Wedding Brochure

Terms & Conditions

1. The Hotel requires a payment or deposit to be paid for f. Check in time is 14.00 hours or later. details at the time of booking.
bookings to be confirmed. All deposits and subsequent Guests arriving prior to 14.00 hours may leave luggage in 15. Haughton Hall Hotel reserves the right to refuse the use of
payments are non-refundable and non-transferable. Once reception if their room is not ready. its name in any form of advertising or publicity.
the deposit has been paid, our terms and conditions below Check out time is 11.00 hours on the morning of
are deemed to have been accepted, whether a signed departure. 16. The use of confetti canons, foil confetti or other non-
copy is returned by both parties or not. 6. All cancellations must be made in writing otherwise 100% biodegradable confetti is forbidden inside the Hotel or in
To assist in couples financial planning for their Wedding, charge will be made for the total business lost. the outside grounds and car parks at Haughton Hall Hotel.
Limited biodegradable confetti may be used but not where
Haughton Hall Hotel is happy to offer a new payment plan 7. The Hotel reserves the right to cancel any booking it will be unsightly for subsequent guests.
style option to spread the costs into monthly payments forthwith, without any liability on its part in the event of
from the booking date up to a short period before the damage or destruction to the Hotel by fire or any other 17. Choice Menus may incur an additional Charge and must
wedding date as follows: causes, any shortages of labour or food suppliers, be ordered in advance.
e.g. If the wedding cost is £5,250 in total and booked 12 strikes, walkouts or industrial unrest or any other cause 18. Allergy information on each dish is available on request.
months prior to the date, then we would take the first beyond the control of the Hotel, which shall prevent it 19. Fireworks will only be occasionally permitted and always
payment by credit/debit card, followed one month later by from performing its obligations in connection with any prior to 10pm at the Hotel’s discretion via our preferred
a direct debit only payment, with a fixed £500 a month for booking. In these circumstances, every effort will be made supplier.
9 months with the final balancing payment due 1 month to accommodate the booking in another similar hotel of
prior with final numbers. Should any direct debit payments equal standard. 20. Public liability insurance is required for all external
be declined for any reason, a further £25 administration a. Should a force majeure or pandemic local or national services along with Health and Safety procedures plus
charge would be made and payments would revert back restrictions and potential lockdown or similar situations any other documentation required by the Law.
to the standard payment conditions below. continue into future years, wedding couples may request 21. Any external suppliers requiring power in the grounds will
If this option is not required, the standard deposit to change their booked date to a future one subject to the need to provide their own generator.
hotel availability and will be subject to an amendment
condition will be £800 for Manor Suite Weddings and 22. The Hotel shall not be responsible for the music played by
£1,350 for Marquee Weddings - both due no later than 14 administration fee. DJs and suggest customers discuss their preferred style
b. Rates for bedrooms, packages and prices may, at our
days after provisionally holding a date. discretion, be amended for the business year the wedding of music prior to the day with the DJ directly.
Further payments will be due: actually takes place in, particularly for weddings that 23. The Hotel accepts no liability for non-attendance of third
12 months prior – An additional payment to bring the total have already moved dates previously, and the hotel will party suppliers, their equipment or quality of services
payment to 50% of the balance, do its best to accommodate the new date as close to the provided.
6 months prior – a further payment to bring the total requested date where possible, but this obviously cannot
payment to 75% of the balance due, and be guaranteed with existing bookings already in the diary. 24. Cakes should be delivered on the day of the function, no
3 months prior – the balance to bring total payments to c. The hotel would offer a date change as an option, but food storage is available.
90% of that due. refunds of deposits would not be possible as all payments 25. All items belonging to the bridal party must be collected
Final numbers and remaining balance are due 1 month made are non-refundable in all situations, including but within 48 hours or will be subject to a storage charge of
prior to event. not limited to: any shortages of labour or food suppliers, £50 per day.
If any payments are missed after the first reminder, then a pandemic or force majeure situations, strikes, walkouts 26. The Hotel accepts no liability for any goods left on the
£25 administration charge will be added each time to the or industrial unrest or any other cause beyond the control premises before, during or after the event.
balance due. of the Hotel, which shall prevent it from performing its
2. All package rates and charges must be agreed prior to obligations in connection with any booking. 27. Inclement weather can affect outside ceremonies and so
for the avoidance of doubt, the fee for an outside wedding
paying the deposit and both parties must sign the terms d. Transfers of Wedding Packages to new dates would is not refundable if the ceremony is conducted inside due
and conditions as liability for the balance rests with both also need to be on a like for like basis, and if operating with to the inclement weather or other environmental issues.
parties equally. Therefore if payments are missed, both a lower number on the new date than booked originally, The Registrar and Duty Manager are responsible for the
parties are jointly liable for additional costs and future and if this results in an overpayment from the original ceremony and may decline to conduct the ceremony
payments. Rates are non-negotiable after this point and wedding schedule estimated balance, then this would be outside irrespective of the wishes of others including the
Wedding Packages cannot be altered to subsequent held for future use by the customer for further functions, Bride & Groom, and their decision is final.
packages without additional fees. No changes of numbers food or accommodation credit for an extra period of
attending are allowed once the final payment has been 12 months and not refunded. However all previously 28. Access to the Hotel for preparation and decoration of the
made and any over payments made cannot be offset quoted packages or item rates may be increased further function room is normally available on the morning of the
against other services. if lower numbers attend the new wedding date than event. If the space is not in use on the evening prior, it
3. All rates quoted include the current rate of VAT, rates are those previously agreed, in order to cover the package may be possible to have access the night before, but this
overheads spread over less guests, and this cost would be
cannot be confirmed until a few days before the date as
subject to change accordingly. confirmed when the date change request was agreed. bookings change at short notice. If guaranteed access is
4. Any additional charges on the day must be settled prior to e. Please note that individuals who may need to isolate or required the night prior, then a hire charge will be made to
checking out of the Hotel, unless otherwise agreed with those that show covid-19 symptoms would not be able to cover our loss in revenue from such an event. Please ask
the Hotel Manager in advance. attend the wedding, but would still be charged for unless for details before booking.
5. In the event of cancellation of any confirmed booking or notified in writing to the hotel at least 10 days prior to the 29. Hotel staff can only provide limited assistance in
event.
non-arrival by the customer, the customer shall pay to the f. The hotel may also take temperatures of all guests decorating the function room which will be limited to
Hotel a cancellation or non-arrival fee. However, the Hotel attending events on arrival where this is practical, as well putting name cards and favours on tables, but these must
shall do its utmost to re-let the space, but if having used as requiring everyone to complete track and trace details be made ready in advance and in the correct order against
their best endeavours, the Hotel is unable to do so, the to conform with government regulations and laws. the seating plan. Additional room decorations prior to
following cancellation charges will apply: g. Face masks may also be required for all hotel guests to or during the day and evening should be carried out by
Event: wear in all public areas apart from when at dining tables or friends or family of the couple and the Hotel reserve the
a. Prior to 12 months while seated for bar service. right to charge an additional fee if Hotel staff are required
- loss of all non-refundable deposits 8. If the numbers of persons attending is reduced by 10% to assist.
b. 6-12 months or more from the original number guaranteed, the Hotel 30. The Hotel does not allow alcoholic favours on wedding
- 50% of the expected total revenue reserves the right to change the booking to a different tables. However, the Hotel reserves the right to charge £3
c. 4-6 months suite, or room (as best fits the numbers involved) and per alcoholic favour if found to have been brought into the
- 75% of the expected total revenue increase the rates quoted to cover for the subsequent loss Hotel to cover our potential loss of bar revenue.
d. 1-3 months in revenue. 31. It is our intention to provide an enjoyable stay for all our
- 90% of the expected total revenue guests and to allow our neighbours the peaceful enjoyment
e. 1 month or less 9. The Hotel cannot accept responsibility for the property of our rural environment. We therefore expect guests to be
- 100% of the expected total revenue of customers or guests left in the Hotel. We refer to the quiet and discreet in the accommodation wing and in the
Please note that once a booking is confirmed, changes Hotel Proprietors Act 1956, of which a copy is available for outside areas of the Hotel. Noise in the function rooms
inspection at the reception desk.
of date are not permitted and would be subject to the and bar will be controlled to prevent disturbance and
cancellation policy. 10. The Client shall be responsible for any damage caused guests are expected to co-operate with this noise control.
In the event of cancellation, Haughton Hall Hotel will not to the Hotel or the furnishings, utensils and equipment Discos, live musical entertainment and other sources of
therein by the wilful act or default of the customer or
enter into dispute with regards to the persons liable for guests of the customer and shall pay to the Hotel on noise must be managed sensibly by the provider who
must obey the instructions of the Duty Manger. Music
the cancellation fee. In the event of a dispute between demand the amount required to make good or remedy
either name on the contract, Haughton Hall Hotel will such damage. and entertainment must cease at the time agreed. This
will be 12:00 midnight unless agreed in writing by the
deal with the person notifying of the cancellation. Either
person will be liable for the FULL amount and we do not 11. The Client shall be responsible for the orderly and safe Hotel. The windows and fire doors in function rooms
look to recover 50% from each party. Should the parties conduct of the function / stay and shall have regard to are not to be used for ventilation during functions where
not settle the outstanding amount within the requested any regulations imposed by any competent authority, there is musical entertainment as this compromises part
of the building’s sound proofing. Guests are asked to be
time frame, the case will be passed to solicitors to and shall ensure that nothing shall be done which will
recover and all costs incurred will be also claimed for constitute a breach of the law or in anyway cause a considerate when leaving functions and events at night
avoiding noisy farewells in the car park, slamming of car
from the names on the contract. nuisance or possible forfeiture of the Licenses for the sale doors and revving of engines.
The Hotel recommend that couples obtain cancellation of wine, beer, spirits or for music and dancing or other
permissions attaching to the Hired Premises. In particular 32. Children under the age of 16 should not run around
insurance prior to booking the Wedding to protect the Client shall ensure that there is no illegal betting or
themselves against accidents, ill health and other gaming. The Client shall fully indemnify the Company the Hotel corridors or grounds and must be properly
supervised throughout their stay at the Hotel. They may
unforeseen circumstances including the failure of against any claims or loss or damage arising as a result
suppliers or couples breaking up. Details of links for of a breach of this clause. not at any time sit at the bar and may not consume alcohol
on the premises. Parents must keep a close eye on their
sample policies for insurance providers can be found
on our website, although Haughton Hall Hotel do not 12. The Client shall not store or place in the Hotel or the other children, and the Hotel cannot accept any responsibility.
recommend any particular provider. buildings on the site or in the grounds any inflammable, 33. Please be aware that Haughton Hall Hotel has a fishing
Hotel bedrooms: combustible or objectionable substances or liquids. lake and small pond within the grounds, and that parents
Chinese lanterns are Prohibited.
a. Unsold bedrooms will be released six weeks prior to should not allow children near them unsupervised, in case
event without notice. 13. The affixing of signs, displays or wall decoration is they slip and fall into the water. Adults should also be extra
b. Reservation lists must be provided no later than six prohibited. careful at night as there is limited lighting around these
weeks prior to the event. 14. We cannot allow food or drink other than that purchased areas.
c. All bookings must be guaranteed with a credit card. on the premises to be consumed within the Hotel by 34. These Terms and Conditions are non-negotiable at all
d. Discounted room rate only applies to the first ten the Client or guests of the Client. However, for Asian times and stand as a legal binding document.
bedrooms unless otherwise agreed. Weddings, where the Hotel has hired out the Marquee or
e. Individual bedrooms can be cancelled up until 12 function Suite for an outside caterer to attend, then our
o’clock the day prior to arrival. hire fee often covers the corkage fee. Please ask for more
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