Page 17 - Haughton Hall Hotel Wedding Brochure

Terms & Conditions

1. The Hotel requires a payment or deposit to be paid for Guests arriving prior to 14.00 hours may leave luggage in 15. Haughton Hall Hotel reserves the right to refuse the use of
bookings to be confirmed. All deposits and subsequent reception if their room is not ready. its name in any form of advertising or publicity.
payments are non-refundable and non-transferable. Once Check out time is 11.00 hours on the morning of 16. The use of confetti canons, foil confetti or other non-
the deposit has been paid, our terms and conditions below departure. biodegradable confetti is forbidden inside the Hotel or in
are deemed to have been accepted, whether a signed copy 6. All cancellations must be made in writing otherwise 100% the outside grounds and car parks at Haughton Hall Hotel.
is returned by both parties or not. charge will be made for the total business lost. Limited biodegradable confetti may be used but not where
To assist in couples financial planning for their Wedding, 7. The Hotel reserves the right to cancel any booking it will be unsightly for subsequent guests.
Haughton Hall Hotel is happy to offer a new payment plan forthwith, without any liability on its part in the event 17. Choice Menus may incur an additional Charge and must
style option to spread the costs into monthly payments of damage or destruction to the Hotel by fire or any be ordered in advance.
from the booking date up to a short period before the other causes, any shortages of labour or food suppliers,
wedding date as follows: strikes, walkouts or industrial unrest or any other cause 18. Allergy information on each dish is available on request.
e.g. If the wedding cost is £5,250 in total and booked 12 beyond the control of the Hotel, which shall prevent it 19. Fireworks will only be occasionally permitted and always
months prior to the date, then we would take the first from performing its obligations in connection with any prior to 10pm at the Hotel’s discretion via our preferred
payment by credit/debit card, followed one month later by booking. In these circumstances, every effort will be made supplier.
a direct debit only payment, with a fixed £500 a month for to accommodate the booking in another similar hotel of 20. Public liability insurance is required for all external
9 months with the final balancing payment due 1 month equal standard. services along with Health and Safety procedures plus
prior with final numbers. Should any direct debit payments a. Should a force majeure or pandemic local or national any other documentation required by the Law.
be declined for any reason, a further £25 administration restrictions and potential lockdown or similar situations
charge would be made and payments would revert back continue into future years, wedding couples may request 21. Any external suppliers requiring power in the grounds will
to the standard payment conditions below. to change their booked date to a future one subject to the need to provide their own generator.
If this option is not required, the standard deposit hotel availability and will be subject to an amendment 22. The Hotel shall not be responsible for the music played by
administration fee.
condition will be £800 for Manor Suite Weddings and DJs and suggest customers discuss their preferred style
£1,350 for Marquee Weddings - both due no later than 14 b. Rates for bedrooms, packages and prices may, at our of music prior to the day with the DJ directly.
discretion, be amended for the business year the wedding
days after provisionally holding a date. actually takes place in, particularly for weddings that 23. The Hotel accepts no liability for non-attendance of third
Further payments will be due: have already moved dates previously, and the hotel will party suppliers, their equipment or quality of services
12 months prior – An additional payment to bring the total do its best to accommodate the new date as close to the provided.
payment to 50% of the balance, requested date where possible, but this obviously cannot 24. Cakes should be delivered on the day of the function, no
6 months prior – a further payment to bring the total be guaranteed with existing bookings already in the diary. food storage is available.
payment to 75% of the balance due, and c. The hotel would offer a date change as an option, but
3 months prior – the balance to bring total payments to refunds of deposits would not be possible as all payments 25. All items belonging to the bridal party must be collected
90% of that due. made are non-refundable in all situations, including but within 48 hours or will be subject to a storage charge of
Final numbers and remaining balance are due 1 month not limited to: any shortages of labour or food suppliers, £50 per day.
prior to event. pandemic or force majeure situations, strikes, walkouts 26. The Hotel accepts no liability for any goods left on the
If any payments are missed after the first reminder, then a or industrial unrest or any other cause beyond the control premises before, during or after the event.
£25 administration charge will be added each time to the of the Hotel, which shall prevent it from performing its 27. Inclement weather can affect outside ceremonies and so
balance due. obligations in connection with any booking. for the avoidance of doubt, the fee for an outside wedding
2. All package rates and charges must be agreed prior to d. Transfers of Wedding Packages to new dates would is not refundable if the ceremony is conducted inside due
paying the deposit and both parties must sign the terms also need to be on a like for like basis, and if operating with to the inclement weather or other environmental issues.
and conditions as liability for the balance rests with both a lower number on the new date than booked originally, The Registrar and Duty Manager are responsible for the
parties equally. Therefore if payments are missed, both and if this results in an overpayment from the original ceremony and may decline to conduct the ceremony
parties are jointly liable for additional costs and future wedding schedule estimated balance, then this would be outside irrespective of the wishes of others including the
payments. Rates are non-negotiable after this point and held for future use by the customer for further functions, Bride & Groom, and their decision is final.
Wedding Packages cannot be altered to subsequent food or accommodation credit for an extra period of
packages without additional fees. No changes of numbers 12 months and not refunded. However all previously 28. Access to the Hotel for preparation and decoration of the
function room is normally available on the morning of the
attending are allowed once the final payment has been quoted packages or item rates may be increased further event. If the space is not in use on the evening prior, it
made and any over payments made cannot be offset if lower numbers attend the new wedding date than may be possible to have access the night before, but this
against other services. those previously agreed, in order to cover the package cannot be confirmed until a few days before the date as
3. All rates quoted include the current rate of VAT, rates are overheads spread over less guests, and this cost would be bookings change at short notice. If guaranteed access is
confirmed when the date change request was agreed.
subject to change accordingly. e. Please note that individuals who may need to isolate or required the night prior, then a hire charge will be made to
4. Any additional charges on the day must be settled prior to those that show covid-19 symptoms would not be able to cover our loss in revenue from such an event. Please ask
for details before booking.
checking out of the Hotel, unless otherwise agreed with attend the wedding, but would still be charged for unless
the Hotel Manager in advance. notified in writing to the hotel at least 10 days prior to the 29. Hotel staff can only provide limited assistance in
5. In the event of cancellation of any confirmed booking or event. decorating the function room which will be limited to
f. The hotel may also take temperatures of all guests
non-arrival by the customer, the customer shall pay to the attending events on arrival where this is practical, as well putting name cards and favours on tables, but these must
Hotel a cancellation or non-arrival fee. However, the Hotel as requiring everyone to complete track and trace details be made ready in advance and in the correct order against
shall do its utmost to re-let the space, but if having used to conform with government regulations and laws. the seating plan. Additional room decorations prior to
their best endeavours, the Hotel is unable to do so, the g. Face masks may also be required for all hotel guests to or during the day and evening should be carried out by
following cancellation charges will apply: wear in all public areas apart from when at dining tables or friends or family of the couple and the Hotel reserve the
Event: while seated for bar service. right to charge an additional fee if Hotel staff are required
to assist.
a. Prior to 12 months 8. If the numbers of persons attending is reduced by 10% 30. The Hotel does not allow alcoholic favours on wedding
- loss of all non-refundable deposits or more from the original number guaranteed, the Hotel tables. However, the Hotel reserves the right to charge £3
b. 6-12 months reserves the right to change the booking to a different
- 50% of the expected total revenue suite, or room (as best fits the numbers involved) and per alcoholic favour if found to have been brought into the
Hotel to cover our potential loss of bar revenue.
c. 4-6 months increase the rates quoted to cover for the subsequent loss
- 75% of the expected total revenue in revenue. 31. It is our intention to provide an enjoyable stay for all our
d. 1-3 months guests and to allow our neighbours the peaceful enjoyment
- 90% of the expected total revenue 9. The Hotel cannot accept responsibility for the property of our rural environment. We therefore expect guests to be
e. 1 month or less of customers or guests left in the Hotel. We refer to the quiet and discreet in the accommodation wing and in the
- 100% of the expected total revenue Hotel Proprietors Act 1956, of which a copy is available for outside areas of the Hotel. Noise in the function rooms
Please note that once a booking is confirmed, changes inspection at the reception desk. and bar will be controlled to prevent disturbance and
of date are not permitted and would be subject to the 10. The Client shall be responsible for any damage caused guests are expected to co-operate with this noise control.
cancellation policy. to the Hotel or the furnishings, utensils and equipment Discos, live musical entertainment and other sources of
noise must be managed sensibly by the provider who
In the event of cancellation, Haughton Hall Hotel will not therein by the wilful act or default of the customer or must obey the instructions of the Duty Manger. Music
guests of the customer and shall pay to the Hotel on
enter into dispute with regards to the persons liable for demand the amount required to make good or remedy and entertainment must cease at the time agreed. This
the cancellation fee. In the event of a dispute between such damage. will be 12:00 midnight unless agreed in writing by the
either name on the contract, Haughton Hall Hotel will Hotel. The windows and fire doors in function rooms
deal with the person notifying of the cancellation. Either 11. The Client shall be responsible for the orderly and safe are not to be used for ventilation during functions where
person will be liable for the FULL amount and we do not conduct of the function / stay and shall have regard to any there is musical entertainment as this compromises part
look to recover 50% from each party. Should the parties regulations imposed by any competent authority, and shall of the building’s sound proofing. Guests are asked to be
not settle the outstanding amount within the requested ensure that nothing shall be done which will constitute considerate when leaving functions and events at night
time frame, the case will be passed to solicitors to a breach of the law or in anyway cause a nuisance or avoiding noisy farewells in the car park, slamming of car
recover and all costs incurred will be also claimed for possible forfeiture of the Licenses for the sale of wine, doors and revving of engines.
from the names on the contract. beer, spirits or for music and dancing or other permissions
The Hotel recommend that couples obtain cancellation attaching to the Hired Premises. In particular the Client 32. Children under the age of 16 should not run around
the Hotel corridors or grounds and must be properly
shall ensure that there is no illegal betting or gaming.
insurance prior to booking the Wedding to protect The Client shall fully indemnify the Company against any supervised throughout their stay at the Hotel. They may
themselves against accidents, ill health and other claims or loss or damage arising as a result of a breach of not at any time sit at the bar and may not consume alcohol
unforeseen circumstances including the failure of this clause. on the premises. Parents must keep a close eye on their
suppliers or couples breaking up. Details of links for children, and the Hotel cannot accept any responsibility.
sample policies for insurance providers can be found 12. The Client shall not store or place in the Hotel or the other
on our website, although Haughton Hall Hotel do not buildings on the site or in the grounds any inflammable, 33. Please be aware that Haughton Hall Hotel has a fishing
lake and small pond within the grounds, and that parents
recommend any particular provider. combustible or objectionable substances or liquids. should not allow children near them unsupervised, in case
Hotel bedrooms: Chinese lanterns are Prohibited. they slip and fall into the water. Adults should also be extra
a. Unsold bedrooms will be released six weeks prior to 13. The affixing of signs, displays or wall decoration is careful at night as there is limited lighting around these
event without notice. prohibited. areas.
b. Reservation lists must be provided no later than six 14. We cannot allow food or drink other than that purchased
weeks prior to the event. on the premises to be consumed within the Hotel by 34. These Terms and Conditions are non-negotiable at all
c. All bookings must be guaranteed with a credit card. the Client or guests of the Client. However, for Asian times and stand as a legal binding document.
d. Discounted room rate only applies to the first ten Weddings, where the Hotel has hired out the Marquee or
bedrooms unless otherwise agreed. function Suite for an outside caterer to attend, then our
e. Individual bedrooms can be cancelled up until 12 hire fee often covers the corkage fee. Please ask for more
o’clock the day prior to arrival. details at the time of booking.
f. Check in time is 14.00 hours or later.
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